Services provided

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• Neighbour mediation;

• Interpersonal workplace disputes;

• Homeless mediation.

 

    

Why is Mediation in Action 90%  successful?

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• Follow up at 6 weeks and 6 months

• Awareness of employment, financial, housing, homeless and anti social behaviour legislation

• Assessment of all cases before mediation

• Effective case work recording

• Mediators available to disputants for support up to 6months after mediation if required

• Evaluation of outcomes

• Mediators see 99% of all parties referred

• Regular communication and training for officers of the referring agency

• Written assessment reports for agency (with clients permission) if case not resolved

• Continuity of mediators with each case

• Multi agency approach

 

 

                       

Multiparty, Low and High Level Cases are referred by:

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• Housing Associations;

• Commercial enterprises large and small;

• Government offices;

• Local Authority directorates and departments;

• Police;             

• Council Housing departments;

• Council Homeless departments;

• Environmental Health departments;

• University departments.